Privacy Policy
This page explains how personal information may be collected, used, stored, and protected when someone visits the website, submits an inquiry, or engages with 9 Intelligence.
- Only information reasonably needed to respond to inquiries or operate the website is collected.
- Information is never sold and is shared only where necessary for lawful or operational reasons.
- You may request access, correction, or deletion of your personal information where applicable.
1. Who we are
9 Intelligence (“we”, “our”, or “us”) is the operator of this website. Our registered office is The Shard, 32 London Bridge Street, London SE1 9SG.
We act as the data controller for information collected through the website, direct communication, and early-stage contact regarding our services.
2. Information that may be collected
Depending on how you interact with the website or contact us, we may collect the following categories of information:
2.1 Information provided directly
- Name, email address, phone number, company name, and job title.
- Inquiry details, matter type, timing, preferred contact method, and any context you voluntarily submit.
- Correspondence sent by email, form submission, or other direct communication channels.
2.2 Information collected automatically
- Basic technical information such as IP address, browser type, device type, pages visited, and approximate session data.
- Analytics or security-related information where the website uses those tools.
2.3 Sensitive information
Because we operate in high-stakes or sensitive contexts, you should only provide information necessary for the initial assessment. Highly sensitive information should only be shared when the proper scope, confidentiality structure, and engagement basis are in place.
3. How information may be used
Personal information may be used for purposes such as:
- Reviewing and responding to inquiries.
- Assessing whether the matter is suitable for our services.
- Communicating about scope, availability, next steps, and service delivery.
- Managing operational, administrative, and record-keeping requirements.
- Improving the website, communications, and user experience.
- Protecting the security, integrity, and lawful operation of the website and business.
Information is only used in a way that is proportionate to the nature of the inquiry or relationship.
4. Legal basis for processing
Where data protection law requires a lawful basis, we may rely on one or more of the following, depending on the circumstances:
- Consent — where you voluntarily submit information or opt into specific communications.
- Contract — where processing is necessary to discuss, prepare, or deliver services.
- Legitimate interests — where there is a reasonable business need that does not override your rights and interests.
- Legal obligation — where records must be retained or disclosed to comply with law, regulation, or professional requirements.
5. How long information is kept
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including inquiry handling, engagement management, legal compliance, record retention, and legitimate business operations.
6. When information may be shared
Information may be shared only where appropriate and necessary, for example:
- With professional advisers, contractors, or service providers supporting the operation of the business or website.
- Where disclosure is required by law, court order, regulation, or lawful authority.
- Where necessary to protect legal rights, enforce terms, or defend legitimate interests.
Any service providers receive only the minimum information required and are expected to handle it securely.
7. Your rights
Depending on the jurisdiction that applies, you may have rights such as:
- The right to request access to personal information held about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion in certain circumstances.
- The right to object to or restrict certain forms of processing.
- The right to withdraw consent where consent is the basis relied upon.
Requests should be made using the contact details listed below. Identity verification may be required before responding.
8. Cookies and analytics
The website may use cookies or similar technologies for functionality, analytics, security, or performance. The actual cookie categories and consent model will be detailed in the final website implementation.
- Essential cookies — required for core website functionality.
- Analytics cookies — used to understand how the website is used and improve performance.
- Optional cookies — any additional categories that may require user consent depending on jurisdiction.
9. Contact details
If you have any questions about this privacy policy or how your personal information is handled, please contact us using the details below.
9 Intelligence
The Shard
32 London Bridge Street
London SE1 9SG
Email: info@9-intelligence.com
Phone (UK): 0800 1 935 777
Phone (International): +44 800 1 935 777